Welcome to eSouq.com – the Middle East’s online marketplace.
We connect people and products – opening up a world of possibility. From bracelets and backpacks to tablets and toy cars – we give you access to everything you need and want. Our range is unparalleled, and our prices unbeatable.
Driven by smart technology, everything we do is designed to put the power directly in your hands – giving you the freedom to shop however, whenever and wherever you like.
We’re trusted by millions, because we don’t just deliver to your doorstep, we were born here. With eSouq.com you’ll always be getting a good deal – with exceptional service that makes your shopping experience as easy and seamless as possible.
Global competition in the retail and e-commerce services sector is relentless. Technologies are constantly upgrading, customers are increasingly using social media; and every day, the options available to them increase. New markets, new products and new channels lead to new business challenges – and opportunities too. For retail and e-commerce companies, the keys to leveraging contact center services to stay competitive are:
From lead generation to fulfillment and customer acquisition to warranty support, eSOUQ understand the needs and demands of today’s tech-savvy consumer. Our comprehensive suite of eSOUQ customer service solutions enables retailers, resellers, e-commerce and catalogue companies to:
eSouq has more than one section:
Selling in eSouq sounds a straight forward quick process: register, add product name, choose the payment method, DONE!!!
Art, Crafts & Collectables
Car Electronics & Accessories
Computers & Networking
Health & Beauty
Movies & Music
Shoes & Bags
Jewelry & Accessories
Baby Clothing & Accessories
Home, Kitchen & Garden
Musical Instruments & Accessories
Sports & Outdoors
and many more...
Beside all these functionalities
Popular Searches, Log In / Register, My account, My purchase, My shopping cart, My order history, My saved list, My listed offers, recently viewed items or searches, find your item in our catalogue
The customer service function provides assistance to customers who have problems or questions related to the purchasing process. This assistance may be needed before, during, or after a purchase, as illustrated in the following examples:
Options for providing customer service include telephone number and e-mail.
A business model is defined as the organization of product, service and information flows and the source of revenues and benefits for suppliers and customers. All the major Ecommerce business models fall under 3 main categories:
eSouq seems to have more than e-business models:
Companies develop commercial benefits for paid advertising or as a sale channel
Esouq is an opportunity for suppliers and sellers to sell their goods in any country in the world, where the buyer or the user will choose the country or market he wishes to shop from.
Esouq will include stores in several countries:
(COD) Cash On Delivery service offered by Esouq is one of the most important provided services to encourage the purchase process for consumers.